[Before purchasing]
To register as a member (free), please complete the procedure on the "Account creation page". Once registered, you can view your order history and save purchase-related information such as your address and name.
*Please register using the same email address you use for placing orders.
Additionally, by linking your account with our official LINE account after registration, you can check your order history and delivery status via LINE.
After adding us as a friend, tap the menu option for "Purchase history/Delivery status," and enter your membership information to complete the integration.
[Select product]
On the product details page, select the size and quantity, then click the "Add to Cart" button to proceed to payment. Please note that items placed in your cart will be automatically removed after a certain period of inactivity.
[Login]
If you are a member, please log in to your account before placing an order. Enter your registered email address and password.
[Payment of product price and price]
Please pay the total price displayed for each product (including consumption tax). The following payment methods are available:
・ Apple Pay
・ Google Pay
・ PayPay
・ Mer Pay
・ LINE PAY
・ Paidy post-payment * For installment payments are Here
-Bank transfer
-Convenience store payment (Seven-Eleven, Family-Mart, Lawson, Mini-stop)
* Convenience store payments will be charged separately 356 yen.
[Shipping fee]
Within Japan:
・Flat rate: 500 yen nationwide・Free shipping for orders of 35,000 yen or more (Japan only)
Outside Japan:
・Customs duties may apply depending on your country.
Our products are categorized as either "In-stock products" or "Made-to-order products." Please note that shipping times differ depending on the type of product. Be sure to check the estimated shipping time on the product details page before purchasing.
<For in-stock products>
In-stock products are usually shipped within 4 to 6 days after your order is placed.
However, shipping may be delayed during national holidays, long vacations (e.g., Obon, New Year’s), or if there is a prior shipping delay notice.
If you do not receive a shipping confirmation email within 6 days of ordering, please contact us via our LINE official account, inquiry form, or Instagram DM, specifying your order number.
Shipping times may vary by product. Please check the details on the respective product page.
If you buy an inventory sale product and do not receive an email that has been delivered for 6 days or more, please specify your order number and specify your order number.LINE official account、Inquiry formPlease contact us from one of the DM of Instagram.
* The shipping time may differ for each product. For more information, please check the
Made-to-order products are handcrafted by artisans after your order is placed. These products typically take 1.5 to 2 months to be completed. For detailed timelines, please refer to the respective product page.
[If the recipient is absent during delivery]
If you are not available at the time of delivery, the courier will leave an absence notice. Please arrange a new delivery date within the redelivery period.
If you do not contact the courier during the redelivery period or if the provided address is incomplete, the product will be returned to us. Returned products will be handled at our discretion.
[Exchange, return]
Products purchased from the Eanbe online shop can be returned or exchanged within 14 days after delivery.
Click here for details
[About the handling of Aloha shirts]
The fabric of our Aloha shirts undergoes special processing and is not permanent. It may wear down or thin out with repeated washing or friction. Please take note of the following care tips:
・Check the care label before washing or cleaning.
For detailed care instructions, click Here
[Contact us directly]
For direct inquiries, please contact us via our LINE official account or inquiry form. We will respond by the next business day.
Business hours: Weekdays from 1:00 PM to 9:00 PM
■LINE official account
https://lin.ee/iXHZe76
■Inquiry form
https://eanbe.jp/en/pages/crowded-ct
