Products purchased at EANBE online shop will accept returns and exchanges for your convenience only within 14 days after payment is confirmed.
Please note that in the following cases, it will not be eligible for returned goods and size exchange.
・ When the size is fixed and processed
・ When washing and cleaning
・ When something different from the purchased product arrives
・ If the product is damaged, dirty, discolored, discolored, molded, and other damage caused by the way to try on the customer or the storage period during the fitting period.
・ Accessories (guarantee)/If all are not available in products with storage bags.
※Regarding the exchange, if there is no product (size) of the customer's desired product, we will respond to returned goods.
About shipping costs when returned and exchanged
If it falls into a defective product
・ We will bear it.
Replacement / return of customer convenience
・ All costs for delivery will be borne by the customer.
※Delivery size is80It will be the size.
Flow to return / exchange
1.anbe official LINEPlease apply from.
The link isHere
Please fill in the following items in the application form.
[Purchased product name]
[Name]
[Address]
[Phone number]
[Is it returned or replaced?]
※If you wish to exchange, please let us know your product name and size.
[Reason for returned goods / exchange]
2.Confirmation of the contents by our company
Based on the contents received, we will check if the product is returned or replaced, and then share the destination of the product and the delivery method.
3.Checking the product
We will check the product you have returned, and if there is no problem, we will refund and replace the size.
